What happens when the dental office phone rings out?
With Guident Phone, after four rings or on a busy line the call moves to an AI that answers with your office name, takes the caller's name, number and reason, and lists it in a Monday receipt for your team.
Your team still answers first. If someone picks up in time, the AI is never involved, and calls your team answers cost nothing.
How many calls does your office miss? One Dental Economics article, written by a developer at a call-answering company, puts missed calls at 30 to 38 percent of business-hours calls and the first-year value of a new patient at $850 to $1,300. It names no sample or method, so treat those as vendor estimates, not measurements.
The reliable number is your own. The free audit calls your office at 12:15, at 5:30 and on a Saturday morning, and sends you one page on what your line did.
- Dental Economics, "The economics of missed calls: quantifying revenue loss in dental practices" (author is at a call-answering vendor; no method stated): https://www.dentaleconomics.com/practice/article/55385634/the-economics-of-missed-calls-quantifying-revenue-loss-in-dental-practices
- Guident Phone product behavior, reviewed 2026-10-24.